For computer users, a form of malicious code dubbed ransomware can be among the most frightening forms of computer invasion – suddenly, your screen is replaced by a message that appears to be from the police, demanding money, or a message saying your files are lost unless you pay a ransom to unlock them.

A screenshot of CryptoLocker, one of many ransomware variants:

CryptoLocker

Read more at ESET’s We Live Security blog.

South Coast Technology recommends our customers have up-to-date antimalware protection. Our recommended antimalware technology partner, ESET, provides comprehensive protection against ransomware. Please contact us if you are unsure or need antimalware protection.

What should you do when you discover your computer is infected with ransomware?

When you discover that a computer is infected with ransomware, the first thing you should try to do is disconnect it from your wireless or wired network. This may prevent it from encrypting files any further. Some people have reported that once the network connection is disconnected, it will display the ransomware screen.

Then, please call us on (07) 5500 0061 or email info@southcoasttechnology.com.au for further assistance.